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The Next Step for Receiving Care

Please make an appointment to view the facility and meet staff and residents. We can discuss various care options and answer any queries you may have.

To be placed in our Care Centre you will require:​

1. An assessment by a Needs Assessor from Te Whatu Ora team at Waitaki District Health Services

2. Your Doctor may make a referral to the Needs Assessor, however, you or your family can also refer directly to them
When you have been assessed as requiring ongoing care and assistance within a residential care facility, Observatory Village is able to meet your needs at either resthome or hospital level. You will need to have a Power of Attorney appointed for your Personal Care & Welfare. ​​If your assessment does not meet the requirements of residential care you may like to look at our serviced apartments. Here we can also offer assisted living.
After your NASC assessment is completed, you will be required to complete your asset level assessment with Work and Income to determine if you are eligible to receive a subsidy.
It is important to complete this process promptly as the Ministry of Health will only backdate a subsidy for 90 days. The full cost of care is your responsibility up to the granting of the subsidy.
Here is the link to the Eldernet website and the HealthCERT website where you will find our audit report:
eldernet website
healthcert website
ASSET THRESHOLD
Each year on 1 July the threshold increases and this is set by Government. The asset threshold is the dollar value of assets that you are able to retain.
If you are entitled to receive a subsidy you will contribute a portion of your National Super to the cost of care. If your assets are above the threshold, you will need to pay privately for your care.
If your assets are tied up in a house, then a Residential Care Loan can be obtained through Work and Income.
If you are single, aged 50 to 64 and have no dependents, you will not have a means assessment of assets but you will have a means assessment of income.
If for a couple, one person continues to live in the house while the other moves into care, the house and car are excluded from the asset test.​Our facility has a mix of standard and premium rooms therefore you may also pay a private contribution even if you receive a full subsidy.
FINANCIAL ASSISTANCE – RESIDENTIAL CARE
This subject is complex. Individual circumstances vary widely, as do eligibility criteria. The information provided here is therefore only a brief overview. Please ensure that you obtain full details from Work and Income.​Helpful brochures/booklets are published by the Ministry of Health and Work and Income. They can be collected from regional offices or your Co-Ordination Centre or Co-Ordinator.
Work and Income Residential Care Subsidy freephone is 0800 999 727. Auckland based Residential Care Line also has a freephone service that has been set up to answer questions 0800 725 463.

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